1. What is O2 Organics?
O2 Organics is a conscious wellness and personal care brand committed to creating high-quality products using carefully selected natural and nature-derived ingredients. We focus on transparency, safety, and sustainability in everything we do.
2. Are O2 Organics products 100% natural?
We use a combination of natural and nature-identical ingredients that are scientifically proven to be safe and effective. We do not believe that “100% natural” automatically means better—our priority is safety, performance, and honesty.
3. Are O2 Organics products safe for sensitive skin?
Yes. Our products are formulated with gentle, skin-friendly ingredients and are suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before first use.
4. Are your products cruelty-free and vegan?
Yes. O2 Organics does not test on animals, and most of our products are vegan. Specific product details are clearly mentioned on individual product pages.
5. How do I know which product is right for me?
Each product page includes clear usage instructions, ingredient information, and benefits. If you need further assistance, you can reach out to our support team via the Help Center or Contact Us page.
6. Where does O2 Organics deliver?
We currently deliver across India. Delivery timelines and shipping charges (if applicable) are mentioned during checkout and in our Shipping Policy.
7. What is your return and refund policy?
We follow a transparent Return & Refund Policy. If you receive a damaged or incorrect product, please contact our support team within the specified timeframe mentioned in the policy.
8. How can I track my order?
Once your order is shipped, you will receive a tracking link via email/SMS. You can also track your order through the Track Order section on our website.